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Glossary
Opportunity cost is the value of the best forgone alternative when a scarce resource — time, capital, attention, organizational capacity — is committed to a chosen course. It is the economic cost of “yes,” measured by what you could have done instead, not by accounting outlays alone.
Strategy is largely the discipline of choosing what not to pursue. Opportunity cost makes that choice explicit: every roadmap item, acquisition, or AI program consumes capacity that cannot simultaneously build a moat, fix unit economics, or enter another market.
Accounting cost understates true cost when the next-best use of capital or talent is valuable. Conversely, sunk costs are not opportunity costs — they are already spent and should not drive the forward decision except through remaining options they enable.
Example (enterprise): Approving a large custom integration for one logo may show positive contribution, yet the opportunity cost is delayed platform work that would raise retention across the cohort. The correct comparison includes that forgone platform value.
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